《Tales of Disruption》Error Code 493–Cache
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"These are actual recordings of two calls to your company," said Linda Jones, a sales representative for 'AI for You.'
Ring, ring ...
"Please state your name and employee ID number."
"Jennifer Smith ..."
"Sorry, I don't recognize that command."
"Jennifer ..."
"Please restate the request."
"Jenn ..."
"I don't understand. Please hold while I transfer you to the operator."
"Yes?"
"Is this HyperString Communications?"
"Um, yeah."
"I'm told to call this number if I encounter an error."
"Error? What error?"
"It says Error Code 493–Cache."
"What's your name and employee ID number?"
"Jennifer Smith. 23443."
"Hold on ... I'm transferring you to tech support."
Click, click, background music .... .... ... Ring, ring.
"Tech support."
"Hello. I just got transferred. I have an Error Code 493–Cache."
"What's your name?"
"Jennifer Smith."
"Your employee ID number?"
"23443."
... ... ... ...
"Hello? Are we still connected?"
"Oh. Uhm, yeah. It might be an outage."
"An outage? That makes no sense. It happened right after the VPN software updated."
"What update? Hmm ... Uhm, it's probably an outage. I'll create a support ticket."
"A support ticket for what? What's the number of the ticket?"
Click.
Men and women in suits sitting around a roundtable shook their heads, frowned, grunted, and sighed at the recorded call.
"Now, ladies and gentlemen, behold—a new support agent," said Linda. She played back another recording ...
Ring.
"Hello, Mr. Franklin. Thank you for calling HyperString Communications. I recognize your phone number. How are you doing today?"
"I'm okay, but I keep getting an Error Code 493–Cache."
"I'm glad you are doing well, Mr. Franklin. One moment please, while I check for outages."
...
"There are no outages. With your permission, I'd like to access your VPN software and troubleshoot remotely. Please minimize any windows you wish to keep private and let me know if I can proceed."
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"Is this safe? Are you a real person?" asked Mr. Franklin.
"I'm an AI assistant, and you can feel rest assured I'm 100% responsible and safe."
"Alright. I've minimized windows. You can proceed."
...
"Problem solved, Mr. Franklin. It appears there is an error in the new update. I've rolled back your VPN client and tested it. It's working fine. I've rescheduled your software to skip the broken update, and I've notified our product development team. Is there anything else I can help you with?"
"No. Thank you for fixing the problem."
"You're very welcome, Mr. Franklin. Please do not hesitate to contact us again. Have a wonderful day."
"Impressive?" asked Linda.
Everyone nodded.
"Cost ratio?" Asked Laura Jenson, CTO.
"Annually ..." Linda answered, "A benefit-cost ratio of one to every one thousand employees when factoring in wages, insurance, HR and office accommodations, vacation, and sick leave. Please keep in mind that our product doesn't require a physical office building, cafeteria, or parking lot. And it's always enthusiastic and friendly." She smiled.
Samuel Bartley, the CEO, asked Sarah Lin, an HR executive, "Sarah, how many employees did we have—sorry, I mean, do we currently have working in customer support?"
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Leaving a trail of blood as he climbed up a hill, his limbs felt like lead. He was gasping too, his lungs burning with every step he took. It felt like a bundle of broken glass was scraping away the inner walls of his flesh. He was dying, obvious to both him and his pursuers. And it would not be long till he dropped dead as he bled away. If not, the people chasing him would surely finished what they had came for. It was as if the Gods themselves had already predestined his fate. He took one step forward and stood at the peak of the hill. He let his legs rest as he could barely go on. Heaving deep breaths, he could hear sneering voices and shouts behind him. They were close, and the grim realization stoked the embers of his most primal fear. He did not want to die. He had dreams, like any other youth. There was glory to be had in this world. He wanted to learn more of life, and lived through its motions. He wanted to live. He swept his gaze, and across him was a spanning forest of old. With a glint in his eyes, and jaws clenched, he decided to gamble with all he had. He was dying, and by now, it did not matter where his grave was. He ran down the hill, and stopped where the plains and the forest met. His eyes swept about the trees, and he could feel an instinctual urge to drag himself away. He knew what this forest was, and here, he would find his salvation. Or his doom. The voices behind him grew closer, and among the noise was the faint clanging of steel. Gritting his teeth, he ousted all the will he had from the depths of his soul and stepped forth into the forest. Damned he be by the Gods if they wanted him dead. -new synopsis 10/6/2016 ---------- A new chapter would be released every friday. And the quality of writing should improve each time, hopefully. Another important thing to mention is how the story as of now, is only a bedrock for a massive world if it ever gets there. (CH18) And if possible, reviews are very much appreciated. ---------- For the ones who are interested in the old synopsis: With one foot in the grave, he ran away for that little bit of hope. Exhausted and bleeding, it was only a matter of time until he passed out. By then, his fate would be sealed and he would be no more. Thus, he had to make a decision that might just save his life. It was a gamble, he knew, but he had no He ran into the forbidden forest where no man had ever come back. He headed within, intending to scare his pursuers away. But they persisted in their chase, hounding him down until he was forced to take a step of no return. There, in the darkest depths of the forest, was the ghastly fog and behind him where men who wanted his head. Left with nothing else, he stepped forth and crossed the boundary of the living and the dead. Henceforth, his fate was forever changed. No longer just a scholar, but something more…
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